Information & Safety Guidelines For COVID-19

Due to the evolving pandemic of the COVID-19 virus, the utility and protocol of urgent care medicine is constantly shifting. We understand that you may be experiencing more stress than usual and we are here to guide you and help you along the way.

COVID-19 tests are available at affordable cost in New York City at all UrgentWay locations. Free tests are available if covered by insurance. We accept all major insurances, please call (877) 276-9006 for inquiries or book an appointment or just walk-in to any of our UrgentWay location. According to Families First Coronavirus Response Act, everyone can get tested for Covid-19. 

Get It Now


Guidelines For COVID-19 Screening

  • If you want to get yourself tested for COVID-19, please call us at:

(877) 276-9006

  • From the home page of our website, click on the “COVID-19 Screening” button.
  • You will be redirected to a request form.
  • After you enter all the required information please click “Submit”.

Please be sure to wear a mask, and maintain 6ft social distance while you are at one of the URGENTWAY locations.

We appreciate your understanding during these stressful times. Please be patient, we are doing our best to get back to you in a timely manner.

Visiting Guidelines during COVID-19

We are welcoming walk-in patients, to follow safety protocols, avoid wait time we suggest you to make an appointment or opt for telemedicine consultation.

Hempstead: 516-489-6600
Hicksville:  516-252-3903

If you have COVID-19/flu-like symptoms, please stay outside the office or in your car and call us until we can assess your symptoms and confirm your symptoms.

How UrgentWay Telemedicine Services can help you during Covid-19?

Considering the current situation, we encourage to make an appointment for on site or telemedicine.

Book appointment here: Telemedicine Appointment Request

Frequently Asked Questions about Covid-19 (FAQs)

What is Coronavirus Disease 2019 (COVID-19)?

The respiratory disease caused by a novel (new) coronavirus was first detected in China and has now been detected in almost 76 locations internationally, including in the United States.

How Covid-19 Corona Virus disease spread?

The virus is thought to spread mainly from person-to-person. Between people who are in close contact with one another (within about 6 feet). Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Social distancing is crucial, people are thought to be most contagious when they are most symptomatic. Some spread might be possible before people show symptoms, there have been reports of this occurring with this new coronavirus.

What are the Symptoms of Corona Virus (Covid-19)?

Symptoms are influenza and it may initially be difficult to detect which should be ruled out first. Some primary symptoms of Covid-19 are fever, dry cough, shortness of breath, sore throat. Remember, these symptoms may appear after 2-14 days of exposure.

The complete clinical picture with regard to COVID-19 is not fully understood. Reported illnesses have ranged from mild to severe, including illness resulting in death. Older people and people with certain underlying health conditions like heart disease, lung disease and diabetes, for example, seem to be at greater risk of serious illness.

What are the prevention ways for Corona Virus (Covid-19)?
  • Protect yourself by avoiding close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
Is there any treatment of Corona Virus (Covid-19)?

There is no specific antiviral treatment recommended for 2019-nCoV infection. People infected with 2019-nCoV should receive supportive care to help relieve symptoms. For severe symptoms go to the ER.

How can I assess the risk of my health condition for Covid-19?

You can assess your health with this COVID-19 Risk Assessment tool here:

 COVID-19 Risk Assessment

How can I get tested for Corona Virus (Covid-19)?

You can get tested by simply filling up the UrgentWay Covid-19 Screening & Testing form here:

If you have any more questions or need more information please call us

(877) 276-9006

For more information and health guidelines, please visit our blog:

UrgentWay Support

We are here to listen to your complaints, answer your queries and provide support. If you have a question or you want to book, cancel, reschedule your appointment, or need your results, just give us a call. We are only one call away.

UrgentWay Support

Translate »

Pin It on Pinterest

Skip to content